Shipping Policy
Every VASTA LUXE creation deserves an arrival as exceptional as the piece itself. Our white-glove delivery service ensures your acquisition reaches you in pristine condition.
Complimentary Shipping
On all orders worldwide
Fully Insured
Complete coverage during transit
Global Delivery
To over 100 countries
Complimentary White-Glove Delivery
All VASTA LUXE purchases include our signature white-glove delivery service at no additional cost. Each piece is carefully packaged in our bespoke presentation boxes, wrapped in acid-free tissue, and secured within a custom-fitted garment bag.
Our delivery partners are specially trained to handle luxury goods. Upon arrival, they will personally present your acquisition, allowing you to inspect the piece before signing.
Delivery Timeframes
| Collection | Timeframe |
|---|---|
| Ready-to-Wear Pieces | 2-3 weeks |
| Made-to-Order | 4-6 weeks |
| Bespoke Atelier Creations | 6-12 weeks |
| Met Gala & Limited Editions | 8-16 weeks |
| The Crown Collection | 16-20 weeks (includes 3 fittings) |
* Timeframes are estimates from order confirmation. Your dedicated Client Advisor will provide precise delivery windows upon order placement.
International Shipping
VASTA LUXE delivers to over 100 countries worldwide. All international shipments are:
- Fully insured for the complete retail value
- Shipped with DDP (Delivered Duty Paid) - all customs and import duties are included
- Tracked from our atelier to your door with real-time updates
- Delivered by appointment at your preferred time
Signature Required
Due to the exceptional value of our pieces, all deliveries require a signature from the recipient. We do not leave packages unattended. If you are unavailable at the scheduled delivery time, our courier will coordinate a new appointment at your convenience.
Private Client Services
For our Private Circle members, we offer additional delivery services:
- Personal delivery by our Client Advisors (select cities)
- Same-day delivery in Bangalore (select areas)
- Hotel and yacht delivery worldwide
- Event delivery for red carpet occasions
For shipping inquiries or to arrange special delivery requirements, please contact our Client Services team at vastraluxe4@gmail.com or call +91-9845039217.
Last updated: January 2024