Privacy Policy

Information We Collect

We collect information you provide directly to us when you:

• Create an account or make a purchase
• Schedule a consultation or fitting appointment
• Subscribe to our newsletter or Inner Circle
• Contact our Client Services team
• Participate in events or promotions

This information may include your name, email address, postal address, phone number, payment information, and body measurements for bespoke orders.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate about your orders, appointments, and inquiries
• Personalize your experience and provide tailored recommendations
• Send promotional communications (with your consent)
• Improve our products, services, and website
• Prevent fraud and ensure security

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who assist in payment processing, shipping, and customer service
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger or acquisition

Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze site traffic and usage patterns
• Personalize content and recommendations

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmission
• PCI DSS compliance for payment processing
• Regular security audits and monitoring
• Restricted access to personal information

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.